Terms of service

Last Updated: June 2026

Welcome to Herasole. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

Company Information

Herasole

Website: https://herasole.com

Email: support@herasole.com

Phone: +1 478-239-2049

Address: 3393 Peachtree Rd NE, Atlanta, GA 30326, United States

Eligibility to Use Our Website

By using our website, you confirm that:

  • You are at least 18 years of age or the age of majority in your jurisdiction.

  • You have the legal authority to enter into binding agreements.

  • All information you provide is accurate and current.

Products and Availability

Herasole offers footwear products through its online store.

We make reasonable efforts to display products, descriptions, and images as accurately as possible. However, actual product appearance may vary slightly depending on screen settings, lighting, and manufacturing updates.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings without prior notice.

Pricing and Payment

All prices displayed on our website are shown in the applicable currency at checkout unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Accepted payment methods may include:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • PayPal Wallet

By submitting payment information, you represent that you are authorized to use the selected payment method.

Order Acceptance

After an order is placed, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product availability issues

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Violation of these Terms

If payment has already been collected for a canceled order, an appropriate refund will be issued.

Order Processing and Shipping

Orders are generally processed within 1–3 business days.

Standard shipping is provided free of charge on all products.

Estimated delivery time is typically 7–12 business days after processing.

Tracking information is provided when available and will be sent once an order ships.

Delivery estimates are provided for convenience and are not guaranteed.

Returns and Refunds

Customers may request a return within 30 days of delivery, subject to our Return & Refund Policy.

Returned products must be unused and returned in their original condition and packaging.

Customers are responsible for return shipping costs unless otherwise required by law.

Approved refunds will be issued to the original payment method and are generally processed within 5–10 business days after approval.

Accuracy of Information

While we strive to maintain accurate information throughout the website, occasional errors may occur regarding pricing, product descriptions, inventory status, promotions, or other content.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information without prior notice.

Intellectual Property

All content available on the Herasole website, including but not limited to:

  • Logos

  • Brand elements

  • Product images

  • Graphics

  • Website design

  • Text content

  • Software components

is owned by or licensed to Herasole and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with website security or functionality

  • Attempt unauthorized access to systems or data

  • Upload malicious code or harmful content

  • Engage in fraudulent transactions

  • Misrepresent your identity or information

Violation of these Terms may result in suspension or termination of access to our services.

Third-Party Services

Our website may contain links to third-party websites, applications, or services.

Herasole is not responsible for the content, policies, practices, or availability of third-party resources. Your use of such services is at your own discretion.

Disclaimer of Warranties

The website and all products and services are provided on an "as available" and "as is" basis to the fullest extent permitted by applicable law.

Herasole makes no express or implied warranties regarding uninterrupted website operation, availability, accuracy, or fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, Herasole shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website

  • Inability to access the website

  • Product use or misuse

  • Delayed deliveries

  • Third-party services

Our total liability shall not exceed the amount paid by the customer for the applicable order.

Indemnification

You agree to defend, indemnify, and hold harmless Herasole, its owners, affiliates, employees, and service providers from claims, liabilities, damages, costs, and expenses arising from your violation of these Terms or misuse of the website.

Changes to These Terms

We may update or revise these Terms of Service from time to time.

Any changes will become effective immediately upon posting on this page. Continued use of the website following updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws of the United States, without regard to conflict of law principles.

Contact Information

For questions regarding these Terms of Service, please contact us:

Herasole

Website: https://herasole.com

Email: support@herasole.com

Phone: +1 478-239-2049

Address: 3393 Peachtree Rd NE, Atlanta, GA 30326, United States

Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (Los Angeles Time)