Payment Policy

Last updated: September 29, 2026

This Payment Policy explains how payment works when you shop at Herasole.

1. Accepted payment methods

We accept the payment methods shown at checkout. These may include Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay and PayPal. The options available to you can depend on your device, browser and location.

2. Payment authorization

Your payment must be authorized before we can process your order. An order is placed once payment is approved and you receive an order confirmation. If a payment can't be authorized, please try another payment method or contact your payment provider.

3. Prices and currency

Prices are shown in US dollars. Your total, including shipping and any applicable taxes, is shown at checkout before you pay. Foreign transaction or currency conversion fees, if any, are set by your bank or card issuer, not by Herasole.

4. Payment security

Payments are processed securely through our e-commerce platform and its payment providers, and Herasole never sees or stores your full card number. We will never ask you to send card details, passwords or other payment credentials by email, phone or social media. Please pay only through our checkout.

5. Processing

Orders are processed within 1–3 business days after payment is confirmed. See our Shipping Policy for delivery times.

6. Refunds

Approved refunds go back to your original payment method. After a refund is issued, it usually takes 5–10 business days to appear, depending on your bank or payment provider. See our Refund Policy for details.

7. Cancellations and changes

To cancel or change an order, email us as soon as possible. Orders can enter processing soon after payment, so we can't guarantee changes once an order has been processed or shipped.

8. Contact

Herasole
Email: support@herasole.com
Phone: +1 321-404-6249
Address: 32 Ivy Pkwy NE, Atlanta, GA 30342, United States
Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time