Privacy policy

Last Updated: June 2026

Herasole ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, make a purchase, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit Herasole, we may collect certain information to provide our products and improve your shopping experience.

Information You Provide Directly

We may collect information you voluntarily provide, including:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

  • Customer support communications

Information Collected Automatically

When you browse our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referral source

  • Date and time of visits

  • Shopping activity on our website

This information helps us maintain website performance, security, and user experience.

How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending order confirmations and shipping updates

  • Verifying transactions and preventing fraud

  • Improving website functionality and customer experience

  • Responding to inquiries and requests

  • Complying with legal obligations

  • Sending promotional communications when permitted by law

Payment Information

Payments made through our store are processed by secure third-party payment providers.

We do not store complete credit card information on our servers. Payment information is handled according to the security standards of the payment processor used during checkout.

Accepted payment methods may include:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • PayPal Wallet

Cookies and Similar Technologies

Our website uses cookies and related technologies to improve functionality and enhance your shopping experience.

Cookies may be used to:

  • Remember shopping cart contents

  • Save user preferences

  • Analyze website traffic

  • Improve website performance

  • Support advertising and marketing activities

You may adjust your browser settings to refuse or remove cookies; however, some website features may not function properly.

Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Marketing service providers

  • Fraud prevention and security partners

These third parties receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, court order, legal process, or to protect our legal rights.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to use commercially accepted security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, tax, accounting, and regulatory requirements

  • Resolve disputes

  • Enforce our agreements

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Marketing Communications

If you choose to subscribe to promotional emails, we may send updates regarding new products, special offers, and store announcements.

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails or by contacting us directly.

Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, appropriate steps will be taken to remove such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of eligible information

  • Object to certain data processing activities

  • Request information about how your data is used

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Herasole

Website: https://herasole.com

Email: support@herasole.com

Phone: +1 478-239-2049

Address: 3393 Peachtree Rd NE, Atlanta, GA 30326, United States

Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (Los Angeles Time)